How to Navigate Working Under a Manager Who is Not Familiar with Your Role

Your boss may not be an expert in your work but you still need to work with them


Snehal Mantri , Mon 31 July 2023
Regardless of the field you work in or your level of experience, it is highly likely that at some point in your career, you will be in situations where your manager or supervisor may not completely understand your role or responsibilities. As you continue to progress in your career, this will become more common. Navigating this can be confusing and frustrating but with the right strategies and mindset, you can maintain productivity, foster strong communication, and build successful working relationships.

A lack of familiarity can arise when individuals are promoted or assigned roles before they are fully prepared to handle them or when they are given responsibilities they don't fully comprehend. When your supervisor displays this unfamiliarity, it can lead to various issues that affect your work experience.


For instance, you might find yourself facing unrealistic expectations, being expected to complete tasks without the necessary resources or time. This can result in a decrease in productivity and suboptimal results. Moreover, the strain of working under such circumstances can negatively affect the relationship between you and your supervisor, potentially leading to communication breakdowns and workplace tension.

The first step in navigating this difficult situation is to reevaluate your own judgment and mindset. It's necessary to understand that your manager may not have experience supervising a role like yours or may not have experience in your skills. Additionally, being mindful of the challenges and stressors others may be facing in their lives is important, as these factors can impact their attitude and behavior. Keeping this in mind will allow you to approach the situation with a more open mindset and problem-solving approach.
 
To navigate this situation effectively, embracing a proactive approach is key. You should look at this situation as an opportunity for personal and professional growth. By utilizing the right strategies, you can bridge knowledge gaps and collaborate more effectively with your supervisor, leading to increased productivity and job satisfaction.
 
1. Establish a two-way communication channel:
Starting by creating an open and strong communication channel between you and your supervisor can help foster a positive work environment and increase overall productivity. You can start by setting clear and realistic expectations from the beginning, giving regular updates on what you are working on, and requesting and offering constructive feedback and suggestions. Consider participating in a horizontal mentorship program, where all participants must be open-minded enough to learn from each other, regardless of their age or experience. A horizontal mentorship program encourages asking questions and sharing past mistakes, creating a two-way communication process that stimulates mutual growth.
 
 
2. Facilitate Regular Meetings:
Regular check-ins with your manager are an important aspect of navigating a work environment where your manager may not fully understand your role. These meetings provide a comfortable platform to discuss your progress, challenges, and any additional support or resources you may need to succeed in your role. By scheduling these meetings, you can ensure that your manager is aware of your progress and efforts. Moreover, it allows you to show your dedication and commitment to achieving success.
During these check-ins, it's necessary to communicate openly and honestly about any issues you may be facing. Instead of becoming frustrated with your manager's lack of understanding, view these meetings as a chance to bridge the knowledge gap. Clearly explain the nature of your tasks, the skills required, and the challenges you encounter. This can help your manager gain a deeper understanding of your role and the complexities involved, fostering a more supportive and productive relationship.
 
3. Be Proactive in Seeking Clarification:
When faced with unclear instructions or expectations, adopt a proactive approach rather than dwelling on your supervisor's lack of familiarity with your role. Instead, view these instances as opportunities to seek the support and clarity you need to perform your tasks effectively. Don't hesitate to ask questions or request additional information when something is unclear. By seeking clarification, you not only demonstrate your commitment to understanding your responsibilities thoroughly but also show a proactive attitude toward problem-solving. This approach can lead to better outcomes for your projects and tasks, as you can work with confidence, knowing you have a clear understanding of what is expected from you.
 
4. Demonstrate Willingness to Learn and Establish Credibility:
It's important to approach your work with an open mindset and attitude of continuous learning. Express your eagerness to expand your knowledge and skills in your role. This willingness to learn demonstrates your adaptability and growth mindset, which are valuable attributes in any professional setting.
At the same time, share your expertise and insights whenever appropriate. By showing your knowledge and competence in certain areas, you establish credibility within the team and with your manager. This can help build trust and respect, even in situations where your manager may not fully grasp the intricacies of your role.
 
5. Seek Support and Guidance:
Working under a manager who may not fully understand your role can be challenging but remember that you don't have to navigate this situation alone. Seek support and guidance from colleagues who have faced similar circumstances or have expertise in your field. By utilizing the knowledge and experience of your team, you can build a strong support network that empowers you to thrive, even in complex situations. Remember that seeking guidance is not a sign of weakness but rather a proactive step towards continuous improvement and professional development. You can also choose to seek a mentor. Mentors can offer valuable advice and insights, helping you develop strategies to overcome challenges and enhance your performance.
 
In conclusion, navigating a work environment with a manager who lacks a comprehensive understanding of your role can be a demanding experience. However, by adopting the strategies outlined above and maintaining open communication, you can turn this challenge into an opportunity for growth and advancement. Focus on building a strong working relationship with your manager, clarifying expectations, and seeking the necessary support to excel in your role. Embrace the chance to learn and develop professionally, as this mindset will advance your career regardless of the challenges you encounter along the way.